Frequently Asked Questions

You can contact us directly any time but take some time and read through the frequently asked questions on our website. If you have requested a quote already and you have some queries on that quote or your itinerary kindly contact our customer support or travel agent directly.


  • How do I make a booking on your site?

To make a booking on our site all you need to do is fill out the online form making sure you include how many travellers, your flight details and your overseas address.

  • What do I do if I can’t find my booking location?

If you can’t find your booking location on our website just get in touch with a member of our customer support team who will be happy to assist you.

  • How can I pay for my reservation?

To pay for your reservation you can use all major credit and debit cards or Paypal.

  • How safe is it to use my card details on your website?

We use a fully secured booking system to ensure the safe encryption of your card details. Any details related to your card will never be stored.

  • How can I make a change to my booking?

It’s easy to make a change to your booking. Just contact a member of our customer support team who will be happy to assist you.

  • Am I able to make a booking for a child under 2?

Yes. It’s possible to make a booking for a child under 2. Contact a member of our customer support team who can make arrangements for a child seat.

  • Can I include extra luggage items to my booking?

Yes. If you wish to include extra luggage items to your booking just contact a member of our customer services team who will discuss the costs with you.

  • Are your vehicles able to accommodate wheelchair users?

Yes. Our vehicles are able to accommodate wheelchair users. Please get in touch with a member of our customer services team prior to making your booking so that we can make suitable arrangements on your behalf.

  • What areas do you cover?

We cover all areas of Morocco.

  • Are your vehicles fitted with WiFi?

Yes. Our buses and coaches come fitted with WiFi.

  • What hours are you available for reservations?

You can make a booking with us 24 hours a day, 7 days a week.

  • How far in advance should I make a booking?

We recommend that you book your vehicle at least 3 hours in advance of your departure.